CAREERS

Title: Data Manager 

Reports to: Deputy Director

Classification: Full Time/Exempt

Location: Pittsburgh, Pennsylvania

Compensation: $55,000 - 60,000/year

 

About Just Mediation Pittsburgh

JMP’s mission is to support people and communities in conflict to create their own solutions constructively through accessible mediation, facilitation, and creative problem-solving.  

 

At JMP, we believe mediation empowers communities by tapping into underutilized resources to equitably address complex social challenges. As a community mediation center, we specialize in landlord-tenant mediation as an alternative to eviction court. We view mediation as a tool for justice, providing a space where conflicting parties can work together toward mutual understanding and resolution. We firmly believe that empowering individuals with the tools for constructive dialogue paves the way for impactful and positive outcomes. 

 

Position Overview

The Data Manager for Just Mediation Pittsburgh oversees the collection, organization, and analysis of data to ensure the organization can approach problems and decisions with a data-driven mindset. This role is responsible for creating, documenting, and applying effective data management policies and procedures for every level of the organization, across multiple platforms and systems, with the current exception of our financial and payroll systems, which are administered through outside parties and other JMP professionals.

 

The Data Manager is the organizational leader and driver of HubSpot, responsible for organizing and preparing comprehensive reports for a variety of stakeholders and purposes, supporting data needs for grant reports and applications, assisting in measuring and evaluating program outcomes, and informing organizational decisions on community outreach, personnel needs, and more. The Data Manager supports colleagues in their daily use of data systems, educates them on best practices of data management and information organization, and supports compliance of legal and organizational standards.

 

Responsibilities

• Design and improve data infrastructure to support new programs, while enhancing existing systems to streamline data analysis and create efficient workflows for the Intake and Support teams.

• Prepare comprehensive reports to evaluate program outcomes, inform decision making, support data needs that fulfill grant requirements, etc., in collaboration with the Executive Director, Deputy Director, Program Manager, and external stakeholders as required.

• Review data shared in presentations and reports to ensure accuracy and quality

• Develop operational standards of handling and archiving data

• Maintain data management policies and procedures to meet standards and needs effectively across the organization’s multiple information repositories (HubSpot, Google Drive, Monday.com, and Acuity)

• Influence and oversee the integration of new technologies and initiatives into data standards and structures

• Assess system performance and make recommendations for hardware, software, and data storage improvements

• Ensure data and information security by integrating and upholding digital security systems

• Educate/build awareness and support JMP staff members to embrace best practices for data management and information organization

 

Qualifications

• Proven experience in data management, with emphasis on HubSpot

• Excellent understanding of data administration and management functions (collection, analysis, distribution, etc.)

• Familiarity with modern database and information system technologies

• Proficient in Google Workspace (Gmail, Docs, Sheets, etc.) and MS Office (Excel, Word)

• An analytical mindset with problem-solving skills

• Excellent communication and collaboration skills

• BS/BA in computer science or relevant field, or equivalent education and/or experience

 

Requirements

• Must reside in the Greater Pittsburgh area

• Flexible availability, including occasional evenings or weekends

• Reliable transportation for in-person meetings twice per month

• Ability to sit for extended periods and lift up to 20 lbs for event setup

• Access to a personal phone, internet, and a remote workspace. Laptops are provided to all staff.

 

Benefits and Work Culture

• Medical, dental, and vision insurance

• Generous PTO package, sick leave, floating holidays, paid holidays, and bereavement leave

• Monthly goal-based professional development opportunities

• Internal promotion culture

• We value both life experience and formal education

• Commitment to maintaining a healthy work-life balance

• Employee Appreciation events, team building activities, milestone celebrations, and opportunities for Days of Service
   

This position will require flexible work hours, including some evenings. Transportation access and appropriate licenses will be required to attend community meetings around Pittsburgh and Allegheny County. This position will primarily involve office or non-manual work, so the employee will be required to sit for prolonged periods of time. However, this position will also require the ability to navigate community centers and housing locations on-site visits. The employee must be able to lift up to 20 pounds, for example when setting up a meeting space. This is an at-will, exempt employment position.

 

Just Mediation Pittsburgh provides equal employment opportunities to all employees and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, ethnicity, ancestry, age, or disability status, marital status, pregnancy, veteran status, sexual orientation, gender identity and expression, genetic information, political affiliation, or any other protected characteristic in accordance with applicable laws and regulations.

 

Application Process

To apply, submit a cover letter, resume, and three references via email to admin@justmediationpgh.org. Applicants must be authorized to work in the United States. Just Mediation Pittsburgh is unable to sponsor employment visas at this time.